Core vs More - Dynamics GP Returns Management vs RMA in GP Field Service Module
Returns Management comparison for Microsoft Dynamics GP (Great Plains ERP)
The question often comes up when clients look to automate their back-office processes and look towards their Returns Management efforts as a potential means to save time and cost related to more manual efforts to accept and track Returns and RMA processes using Dynamics GP.
The following videos and chart compare the features and costs related to Core GP Returns Management and the Advanced Returns, RMA and RTV processes available via the RMA / RTV processes within the GP Field Service module within the GP extended pack.