Dynamics GP support in Canada for clients using Diamond Municipal ERP
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FAST AND RESPONSIVE CANADIAN SUPPORT FOR DYNAMICS GP
2021 - We're here to help with your Microsoft Dynamics GP support.
For Dynamics GP Users with the Diamond Solutions (CentralSquare) Municipal add-on
What GP Support North has to offer for Diamond ERP users:
GP Support North and Endeavour are pleased to support the MS Dynamics GP (Great Plains) needs of Municipal, Cities, and Towns across Canada who are using the Diamond Municipal add-on for Dynamics GP (Great Plains).
Diamond ERP Solutions, was sold to Aptean who later merged with a USA company and is being maintained by Central Square. The Diamond GP Applications for public administration in Canada include a variety of Municipal systems for Property Tax, Utilities Billing, Asset Management, Human Resources, Payroll (and Penny), Pension Management, Leave Management, and other administrative add-on modules for Dynamics GP.
The GP Support North team can become your preferred GP Support partner and Microsoft partner of record for Dynamics GP, while still allowing you to maintain your relationship with CentralSquare (solely as an ISV add-on) for access to their Diamond tax, utilities, and payroll updates, their extensive e-learning library and knowledge base, and access to future Diamond GP upgrades.
- Our highly responsive Dynamics GP Canadian Support Desk for Finance and GP questions
- Our team of GP experts include CPA accountants with strong financial skills and knowledge to support your finance team
- Strong technical support team for integrations, reports and GP best-practices
- GP Support on an Hourly basis, no monthly retainer fees
- We recommend Diamond specific questions would still be via CentralSquare
- Dynamics GP training and mentorship (finance functions outside of Diamond)
- Dynamics GP annual enhancement and renewals
- Dynamics GP 3rd party applications – Multi-entity, AP automation, PO automation, Portals (see Case study for City of Charlottetown)
- Dynamics GP integration and development
- Dynamics GP private cloud hosting
- Microsoft 365 / Office 365 cloud security, email migration, and related services
- Dynamics 365 Customer Service CRM integration and support
- eCommerce, online payments and Citizen facing portals connected to Dynamics GP
- Advisory services to consult on the future of Dynamics GP and Diamond
- Advanced reporting and analytics support for:
- Dynamics GP, Diamond, and Management Reporter
- Dynamics GP, Diamond, and SmartLists
- Dynamics GP, Diamond, and SSRS reports
- Dynamics GP, Diamond, and Power BI
Proud to be a supporter of the MFOA Ontario - Municipal Finance Officers Assoc of Ontario and their upcoming conference. Look for GP Support North.
Let's talk Rates for Canadian Municipalities for remote Dynamics GP support
We have a team a large team of employees with 30+ years of experience. We strive to offer a greater depth and superior experience than you might have seen with your local providers. Consider the team at GP Support North and our extended team at Endeavor Solutions Inc.
Our ask is that you name Endeavour Solutions and our GP Support North team as your Microsoft partner of record and preferred support partner and that you treat CentralSquare as an ISV add-on maintaining your access to their add-on apps and support
- Our Canadian offices, consultants, and highly-responsive support desk operate on Eastern Standard Time.
- Well established Microsoft Dynamics GP support desk and team of consultants in Canada.
- Strong financial acumen including CPA, CPA-CMA and MBA resources.
- Leverage the power of the Cloud, VPN, remote desktop, web conference calls, e-mail, chat, webcams, to meet your municipal, city and town needs.
- We work with Small, mid-size, and large municipalities, cities, and towns in Canada, providing professional services for Dynamics GP.
- Our core values are: Integrity, Trust, & Accountability.
Stephen W, 2020 (Google Maps)
We have been more than impressed with the knowledge levels and support from the Endeavour team with our implementation of Microsoft Dynamics GP. Given our short implementation timelines, the guidance, commitment and knowledge of the Endeavour team has been instrumental in our success to date. Best team I've ever worked with on a new system implementation - and I've done a few in the past.
Anthony P, 2020 (Toronto Google Maps)
Jim, Thargelia and Gayan have been very knowledgeable and supportive of our finance team over the past few months and years. Working through James, we’re planning a GP upgrade soon and are confident that Endeavour will be able to deliver as expected. I look forward to working with them again. Regards, Anthony P. @ RFA Bank Of Canada
My Experience with the team has always been great. We’re receiving remote support for our Microsoft Dynamics GP ERP. As a USA logistics and services company in New York, we’ve been pleased with their skills and responsive team. Tammie recently helped with a Fixed Assets batch issue and I wanted to pass along my thanks.Stephen C 2020 (Google Maps)
Thank you so much for sticking with us until the wee hours of the morning to get our Ireland issue fixed. You were professional, diligent and relentless in getting us back up so that we can finish month end. You did a great job for us!VP, IT, Gerard Daniel Worldwide (USA client with international operations)